ISO 9001/Business Process
Raphael Khlat, Managing Director, Faisal Jassim Trading, Dubai - UAE
Policies and Procedures
Antoine Waked, Secretary General, BLC Bank, Paris - France
ISO System
Rami Jaghoub, Director Quality and Internal Audit, Tejai, Dubai-UAE
EFQM
Nabil Tabchouri, General Manager International Projects– Al-Khaleej Sugar, Dubai - UAE
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