Process Management

Our Process Management methodology comprises the 4 major steps as shown below:


Sept 1: Planning and Data Collection


–        Functional requirements and Project Initiation Document

–        Signed-off plan

–        Agreed ‘as is’ process maps and templates


Step 2: Data Analysis and Recommendations Validation


–        Draft revised process maps

–        Signed-off End-to-End process maps


Step 3: Processes, Policies and Procedures Design


–        Policies/Procedures/templates as required

–        Process/Policies/Procedures Manual


Step 4 : Implementation, Training and Testing


–        Workshops, floor-walking and act as change agents, SharePoint

–        Capture performance data to incorporate relevant improvements

–        Formal Handover to Business (BAU) and sign-off all documentation