EFQM Excellence Model

APT has extensive expertise in implementing the European Foundation For Quality Management (EFQM) Excellence Model which is the framework adopted by:

  • Sheikh Khalifa Excellence Award (for Federal Government)
  • Dubai Government Excellence Program (DGEP)
  • Abu Dhabi Award for Excellence in Government Performance (ADAEGP)
  • Dubai Quality Award (DQA)

Some examples:

  • Our Client the Dubai Roads and Transport Authority which is the largest Dubai Government Organization, achieved great results in the Dubai Government Excellence Program 2009: They won the “Best Improved Authority Award” .This is due to the fact that their EFQM score improved from 396 in the last assessment cycle to 516 in the current cycle. They also won the prestigious “E-government Award”. We are proud to have been the only Excellence Consultants supporting them during the period from October 2008 till January 2010. A survey conducted in January 2010 amongst Roads & Transport Authority Staff, showed a 75% satisfaction for our consultancy services
  • APT has supported Al-Khaleej Sugar www.aksugar.ae in winning Dubai Quality Award in 2006
  • APT supported Dubai Media Incorporated www.dmi.ae in 2008 DGEP Cycle. Their ranking improved by 9 positions as compared to 2006 DGEP Cycle.