Our Business Excellence approach comprises the 5 steps as shown below:
Step 1: Planning
Key deliverables:
- Alignment of stakeholders’ expectations
- Awareness promotional memo
Step 2: Conduct Initial Assessment based on the relevant excellence model (EFQM, BHP etc) criteria
Key deliverable:
- Assessment report containing the strengths and areas for improvement
Step 3: Identify initiatives to strengthen the compliance with the excellence model criteria
Key deliverable:
- List of initiatives
Step 4: Project Management
Key deliverables:
- Project Plan to implement the initiatives
- Follow up for the project plan implementation
Step 5: Conduct Second Assessment based on the relevant excellence model (EFQM, BHP etc) criteria
Key deliverable:
- Assessment report containing the strengths and areas for improvement
